According to reports cited by TechCrunch, the exposed data included customer names, phone numbers, home addresses, email addresses, and order-related details of people who had submitted preorders for the company’s T1 smartphone.
The company said the issue was linked to a third-party platform provider supporting some of its operations, and not to a breach of its own internal systems. It has not named the provider involved.
A spokesperson said there is currently no evidence that the exposed data was used maliciously, and no financial information appears to have been compromised. However, the company is still investigating the scope of the exposure and whether customers will be formally notified.
Reports suggest the incident may have affected around 27,000 people who placed preorders, including personal and contact details that could potentially be used for phishing or social engineering attacks.
The issue comes as Trump Mobile continues to face delays in shipping its first smartphone, the T1, which was initially expected to launch months earlier but has yet to reach most customers.
The device has also drawn scrutiny over its design similarities with existing smartphones, including comparisons made by reviewers to the HTC U24 Pro.
The company says it is continuing its investigation and has not yet confirmed whether affected users will receive direct breach notifications.
